I do not Know Brandon Mcgauley. I just read his bad review. I have been a long-time customer of Bill/Affton Auto Service for many years. Bill is very honest and professional. His wife Donna and he always go above and beyond for their customers. It is my hope you do not judge this family business on this one opinion. With Brandon's grammatical errors, I can see where he may not understand his bill. This is a tough time for all businesses and negative comments are important to address. I ask you to share your positive comments for Affton Auto Service. I take issue with Brandon thinking he was slandered. I think it is sad things cannot be worked out with such reasonable people. There is never a solution when you use google and the BBB as a weapon not a solution. I have total trust in this business. I am certain Bill and Donna did everything possible to resolve this issue. I guess it is hard to satisfy some people.